Thursday, February 12, 2009

When to call emergency services

Our report about the Parent Corporation's potential virus mailings seems to have alarmed people more than we had expected, and it appears from some of these reports that people are calling emergency services (9-1-1, 112, 999, etc.) too often. The general rule is that you should refrain from calling emergency services unless it is an emergency. We will attempt to give some simple guidelines to help clarify this.
  • If something or someone is threatening your life or the lives of others, it is probably an emergency.
  • It is not an emergency when the local Jack-in-the-Box runs out of lemonade. It may be disconcerting, and it may be frustrating, but even if the EMTs were to come out they are not equipped with replacement lemonade syrup.
  • If someone is injured and needs immediate medical attention, it may be an emergency.
  • If there is a fire threatening or consuming a man-made structure, it is probably an emergency.
  • If you receive something suspicious in your mail (not e-mail), such as the hole punch disks described in our post or a suspicious white powder, it may be a good idea to call emergency services.
  • It is not an emergency when the clerk at the local convenience store clerk refuses to sell you beer. Again it may be frustrating, but emergency services is not (generally) in the business of providing alcohol to citizens.
We hope these guidelines will help our supporters to know when it is and when it is not appropriate to call emergency services. At the GNU Public Dictatorship we are nothing if not socially conscious!

4 comments:

Jim said...

I simply must disagree with the point about beer. What if the Super Bowl were starting in ten minutes and no other convenience stores were nearby? Certainly that would constitute a reason to call 911. I think the key in this particular case is that the clerk refused him ANY MORE beer; this customer was not left without beer and possibly she was simply trying to preserve some of her stocks for her other customers. An aside: abusing the 911 dispatchers probably is not the best way to get a prompt response from the emergency service in question.

Tim said...

At the GNU Public Dictatorship we didn't mean to imply that lack of beer wasn't an emergency, especially in the circumstances you suggest.

The situation in the article (full article here), however, did not warrant the already drunk customer calling 911 to complain about the clerk, as it wasn't right before the Super Bowl, and there was at least one more convenience store within walking distance. (map)

Jim said...

If you ever want to see animated drunk people being refused alcohol the downtown SLC liquor store is a great venue. Salt Lake is kind enough to have police officers already on-scene on busy nights so that these customers can be spared the trouble of having to call 911 about the situation.

Tim said...

That is very thoughtful of Salt Lake City. They shall be added to our list of Intelligent Municipalities (whose purpose will not be revealed at this time).